GENERAL TERMS AND CONDITIONS CH (GC)
valid since 01.01.2009
All services provided to the customer by our online store www.smoke.ch are provided exclusively on the basis of the following General Terms and Conditions. Deviating regulations are only valid if they have been agreed upon in writing between GustoMondial and the customer. Our General Terms and Conditions (GTC) are the basis of a long-term fair partnership. By sending an order you agree to the terms and conditions.
TIME OF THE CONCLUSION OF THE CONTRACT
The offers of our online store on the Internet represent a non-binding invitation to the customer to order goods in this online store.
By ordering the desired goods on the Internet, the customer makes a binding offer to conclude a purchase contract. Our online store is entitled to accept or reject this offer by sending an order confirmation. The purchase contract is concluded with the order confirmation, which is sent by e-mail.
All prices are in CHF without VAT.
The prices shown are final prices per item.
Prices or product range are subject to change without notice.
Prices for deliveries abroad
All costs for import, customs and customary VAT in the recipient country shall be borne by the customer.
Payment of delivery within Switzerland:
- Bank transfer
- Against invoice, only for regular customers
Payment of delivery abroad are made in advance. The goods remain the property of GustoMondial until full payment has been received.
See shipping costs page.
Our products are subjected to quality control at incoming and outgoing goods. Complaints regarding defective deliveries must be notified to us in writing within 10 days after delivery and must be substantiated.
We ask the buyer to check the condition of the received goods immediately after receipt; after 10 days the delivery is considered approved. Transport damage must be reported immediately upon receipt. Any further claims of the customer, irrespective of the legal grounds, in particular claims for damages, are excluded.
Our online store is not liable for damages that have not occurred to the delivery item itself; in particular, the online store is not liable for lost profits or other financial losses of the customer, likewise not for defects or differences in the quality of natural products. If the supplementary performance is carried out by way of a replacement delivery, the customer is obligated to return the goods first delivered to GustoMondial within 15 days. The costs for the return shipment (freight, customs, packaging, etc.) shall be borne by the customer. The return of the defective goods must be made in accordance with the statutory provisions.
We have no influence if articles are taken out of the program by our suppliers and are therefore no longer available or have been changed in type and design. A claim for damages due to articles that are no longer available cannot be asserted against us. We reserve the right to change prices of individual items.
The data you provide will only be used by us to process your orders. Personal customer data is treated confidentially in accordance with data protection legislation and is neither passed on to third parties nor used for third-party advertising or sold. Particularly sensitive data (especially details for payments by credit card) are transmitted in encrypted form for authorization purposes. Our customers can receive current information about news, promotions or activities via electronic newsletter. This service does not oblige to anything, is free of charge and can be cancelled at any time. Our online store does not SPAM with these addresses.
NO SALE TO MINORS/PROTECTION OF MINORS
Tobacco products may not be sold in Switzerland to minors under 18 years of age, according to legal regulations. In case of doubt, GustoMondial will ask you to fax us a copy of your identification. By placing an order on www.smoke.ch you acknowledge these terms and confirm that you are authorized to purchase.
CONTENTS OF LINKED PAGES
All internet pages, which are linked in any form with www.smoke.ch, have been checked for their content. Despite periodic checks, we cannot rule out the possibility of content being published that is not directly related to our product range. We clearly distance ourselves from all abusive content and assume no responsibility for the legality and content of linked pages.
The place of performance and jurisdiction is Zurich. Swiss law is applicable.